Lodging a Complaint

Should you have any reason to complain about our offer, service or staff, please file a formal complaint using the form below. Once a complaint is received, we aim to have it reviewed and replied to within 72 hours. If the matters require a detailed investigation, we will advise you by email within the said timeframe. 

Fields marked with * are mandatory (please note that incomplete forms will not be considered). 

Please provide details of your complaint, including relevant dates and, if known, names of any member of staff involved in any event that you are describing.
  • 63 Delis Group Ltd
  • (company number 14062550)

  • Registered Office 
  • 7A High Street, Barnet EN5 5UE, UK 
  • The Acater at the Royal Arsenal 
  • 17 Major Draper St., Royal Arsenal SE18 6GD, UK